In his book, Leaders, Warren Bennis wrote: “An organization’s only unforgivable sin is the betrayal of trust. Trust is the emotional glue that bonds followers and leaders together. Whether it is a professional or personal matter, there is something that happens that never comes back together. Leadership only functions on the basis of trust.” Trust is the foundation and cornerstone of relationships. It is the beautiful mutual support system that enables risk-taking and empowers the other party to stretch and challenge themselves. It is the beautiful gift of knowing that the other person is reliable and committed to their word and to you. It is the thread that holds everything in place. We hold sacred the words of Stephen Covey: “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”
Whether leaders choose to give trust unconditionally or that it must first be earned, it is their choosing. Ernest Hemingway said: “The best way to find out if you can trust somebody is to trust them.” Seth Godin writes: “Earn trust, earn trust, earn trust. Then you can worry about the rest.” Whether given or earned, once established, that treasured trust is expected to be irrevocable. For once broken, it takes forever to repair. As great leaders know, words like: “I thought you would understand…,” “I didn’t think I needed to ask you….” or “It was something I needed to do….” don’t provide an excuse for a broken trust. John Maxwell calls the betrayal of trust one of the fatal flaws of leadership. On your magnificent leadership and life journey, may you continue to propagate the beautiful glue of trust with all whom you touch and serve. As William Paul Young writes: “Trust is the fruit of a relationship in which you know you are loved.”
Have a beautiful day and a magnificent week!!!