The Beauty and Joy of Trust

In his book, Leaders, Warren Bennis wrote: “An organization’s only unforgivable sin is the betrayal of trust. Trust is the emotional glue that bonds followers and leaders together. Whether it is a professional or personal matter, there is something that happens that never comes back together. Leadership only functions on the basis of trust.” Trust is the foundation and cornerstone of relationships. It is the beautiful mutual support system that enables risk-taking and empowers the other party to stretch and challenge themselves. It is the beautiful gift of knowing that the other person is reliable and committed to their word and to you. It is the thread that holds everything in place. We hold sacred the words of Stephen Covey: “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.”

Whether leaders choose to give trust unconditionally or that it must first be earned, it is their choosing. Ernest Hemingway said: “The best way to find out if you can trust somebody is to trust them.” Seth Godin writes: “Earn trust, earn trust, earn trust. Then you can worry about the rest.” Whether given or earned, once established, that treasured trust is expected to be irrevocable. For once broken, it takes forever to repair. As great leaders know, words like: “I thought you would understand…,” “I didn’t think I needed to ask you….” or “It was something I needed to do….” don’t provide an excuse for a broken trust. John Maxwell calls the betrayal of trust one of the fatal flaws of leadership. On your magnificent leadership and life journey, may you continue to propagate the beautiful glue of trust with all whom you touch and serve. As William Paul Young writes: “Trust is the fruit of a relationship in which you know you are loved.”

Have a beautiful day and a magnificent week!!!

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3 Responses to The Beauty and Joy of Trust

  1. John Russo says:

    Could not agree more. Trust is everything. Large betrayals are obvious and much less frequent. It is the small betrayals that are more likely to occur and ruin relationships.

  2. Jack Beach says:

    “Leadership only functions on the basis of trust.” Yes!

    Leaders cannot lead people they do not trust or who do not trust them. Trust requires confidence in both integrity and capability. For any organization to function effectively requires trust. Organizational members must not only have confidence in their leaders, but leaders must have confidence in those they lead—and all involved must have confidence in each other.

    Trust enables the cooperation and collaboration that a group needs to accomplish complex tasks. Trust not only requires that leaders and all organizational members have reliable confidence in each other’s integrity and good intent but also in their abilities and motivation to achieve organizational objectives. Without such trust, leaders will have to spend much of their time tightly supervising and micromanaging projects, and those charged with execution will lack motivation and question the use of their time and energy. Leaders will not have time to do the more strategic tasks necessary for ongoing success, and the other organizational members will become passive and compliant; they will not take initiative or engage in the creative thinking that fosters innovation. Without a community of trust in which members at all levels trust each other and themselves, people will not be able to tap into their reservoirs of boundless energy or realize their full potential to create and to be as wonderful as they can be.

  3. Patrick Cusack says:

    Trust is uncommon term in corporate America and needs to be fused into the companies culture.

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